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Downloading data into a spreadsheet is simple. Interpreting that data, and making good business decisions based on that data — now that’s the hard part.
At Calendly, we believe it’s our job to do the legwork. That’s why we’re excited to announce Calendly Analytics.
Calendly Analytics helps you make better scheduling decisions — faster
When other scheduling platforms say they offer reporting, they’re really just exporting data. It falls on you to make sense of it, using complicated tools to build time-consuming reports.
Known for our user-friendly approach, Calendly now brings that same easy experience to your data.
Discover actionable insights with Calendly Analytics’ intuitive dashboard, including popular meeting days, top performers, and in-demand meeting types. No spreadsheets or mental gymnastics required.
Are you an owner or admin on a Calendly Professional, Teams, or Enterprise plan? If so, view your Calendly Analytics now!
At a glance, you can see user activity and meeting trends, and filter by time period, individuals, teams, or groups. You can hit your goals faster by using these analytics to improve your team’s scheduling strategy:
Account activity: Number of meetings created, completed, rescheduled, and canceled
Meeting trends: Most frequently booked Event Types, preferred meeting lengths, and popular days for booked and completed meetings
User data: Top-performing teams, groups, and individual users
You can personalize the dashboard to focus on the most relevant metrics for your specific team. When deeper analysis is required, you still have the option to do a traditional data export.
Act on new insights to hit your goals
With deeper knowledge of scheduling activity and trends, you can create schedules that deliver stronger results for all types of teams, especially Sales, Marketing, and Customer Success. Calendly Analytics provides the tools you need to:
Easily understand how scheduling is impacting your business
Demonstrate the impact of proposed scheduling changes
Get crucial buy-in from leaders and stakeholders
Below you’ll find some use cases that show how Calendly Analytics can help you hone best practices, plan for evolving capacity, and more.
Hone best practices
The Calendly Analytics leaderboard highlights which team members book the most meetings. By identifying those top performers’ meeting strategies, you can map out your company’s best practices for successful bookings. Share those best practices with the entire team to improve everyone’s performance.
For example, Sales teams can see how many meetings were created, completed, or canceled during the sales quarter. This information helps you identify the times that prospects and customers prefer to meet, and adjust team schedules accordingly.
Or, you might learn that 15-minute demo meetings are booked more often than 30-minute demos, and do an A/B experiment to see if offering more 15-minute demos leads to more closed deals.
Plan for evolving capacity
Plan day-to-day team scheduling availability (and PTO!) based on customer or candidate meeting trends. Using Calendly Analytics to forecast ensures your team’s available when meeting volumes are expected to increase.
Or you might find that a Customer Success troubleshooting Event Type is so popular on Mondays that you currently can’t accommodate all those meeting requests. Then you can solve for it by scheduling more CS staff on Mondays, or turning Mondays into a “no internal meetings” day.
Identifying those ideal meeting times, and increasing your team’s availability during those time periods, will maximize your meetings booked. And the more meetings you book, the more likely you’ll hit your quarterly goals.
Celebrate wins and uncover training opportunities
The Calendly Analytics leaderboard creates a culture-building opportunity: Celebrate those wins so your team feels appreciated and motivated. For example, you could reward your sales rep who hosts the most demos each month.
The dashboard also monitors Calendly adoption and use so you can uncover needs for additional team training, or follow up with individual users to make sure they received their onboarding details.
Strategize with analysis, not intuition
Don’t just guess. Know.
With Calendly Analytics, it’s clear which scheduling tactics are working, and which changes you can make to help your team hit their targets.
Calendly Analytics is available for admins and owners on Calendly’s Professional, Teams, and Enterprise plans. Try it now to start making better scheduling decisions for your organization.
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